Privacy Policy
Your Privacy
The Solar Guy is totally committed to protecting the privacy of our site visitors and customers. The Solar Guy team members are customers themselves of other internet sites and fully appreciate and respect the importance of privacy on the Internet.
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We will not disclose information about our customers to third parties except where it is part of providing a service to you (example: arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so).
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Your Consent
We will not sell your name, address, e-mail address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission.
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Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and any other information, which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
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You can visit the site and browse without having to provide personal details. During your visit to the site, you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your user name and password. If you have any comments or suggestions, we should be pleased to receive them at our address or by emailing us at info@thesolarguy.com.my
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Alternatively, you may call us on +6011 5186 3350, this telephone number will be open to receive calls on Monday until Friday between 9:00 am to 7:00 pm.
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What Are Cookies?
A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered with us then your computer will store an identifying cookie which will save you time each time you re-visit The Solar Guy website, by remembering your email address for you. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent
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Disclosure of Your Information
We will not share your information with any other organizations other than related companies and those third parties directly related to the delivery of the products you have purchased from The Solar Guy website. In exceptional circumstances, The Solar Guy may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes.
The Solar Guy is committed to complying with the Privacy Act and the National Privacy principles. If you believe that your privacy has been breached by The Solar Guy, please drop us an email at info@thesolarguy.com.my and we will resolve the issue.
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Checking The Details
If you wish to verify the details you have submitted to The Solar Guy you may do so by contacting us via the e-mail address or address given below. Our security procedures mean that we may request proof of identity before we reveal information.
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This proof of identity will take the form of your e-mail address and password submitted upon registration. You must therefore keep this information safe as you will be responsible for any action which we take in response to a request from someone using your e-mail and password.
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We would strongly recommend that you do not use the browser's password memory function as that would permit other people using your terminal to access your personal information.
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Contacting Us​
We are always pleased to hear from our customers. We are always grateful for any time you spend and providing us with the knowledge we need to ensure our customers are completely satisfied. We want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact The Solar Guy team, who will be delighted to answer any questions you may have.
Store Address
MEVITECH SDN BHD - THE SOLAR GUY
22G, Jalan Kemuning Prima C33/C
Section 33 Kemuning Prima
40400 Shah Alam, Selangor, Malaysia
Hotline 011 5186 3350
Email info@thesolarguy.com.my
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Changes to the Privacy Policy
The Solar Guy reserves the right to modify and change the Privacy Policy at any time. Any changes to this policy will be published on our website.